Strengthened backups and HIPAA-minded security for a dental practice
Bayfront Family Dental runs two offices that depend on practice management and digital imaging software. A near-miss with a failing server drive made it clear that their backup and security setup could not be trusted in an emergency.
Tested
Monthly recovery checks
2
Locations secured
Documented
HIPAA-minded policy
The challenge
The practice stored sensitive patient and imaging records but had backups that were never tested and inconsistent protection across front-desk and operatory computers, creating real risk of data loss and a compliance gap.
Our solution
We implemented automated, tested backups for the practice management system, rolled out endpoint protection with multi-factor authentication, and documented an access policy aligned with HIPAA expectations.
How we approached it
- 1
Reviewed the practice management system, imaging storage, and every workstation across both offices.
- 2
Deployed automated daily backups with monthly recovery testing to confirm data could actually be restored.
- 3
Installed managed endpoint protection and enforced multi-factor authentication on all logins.
- 4
Documented an access and device policy aligned with HIPAA safeguards for staff and auditors.
The outcome
The practice now has a verified recovery plan, consistent protection across both locations, and documented access controls that hold up to compliance review.
For the first time we actually know our patient records are safe and recoverable. That peace of mind is worth everything.
Services used
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Estero Logistics Co.
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