Stabilized network and point-of-sale uptime for a busy marine retailer
Marlin Marine Supply runs a high-traffic storefront alongside an online store that shares inventory. During peak boating season, network instability turned into long checkout lines and missed sales.
Reliable
Peak-hour checkout
Segmented
Secure POS network
Proactive
Issue alerts
The challenge
Aging consumer networking gear could not keep up with point-of-sale terminals, the online store sync, and back-office work at the same time. Connection drops during busy weekends slowed checkout lines and frustrated customers.
Our solution
We redesigned the network with business-grade equipment, separated point-of-sale traffic onto its own segment, and added continuous monitoring with alerting.
How we approached it
- 1
Replaced consumer-grade routing and Wi-Fi with business-class equipment sized for the store.
- 2
Segmented point-of-sale and payment traffic away from guest and back-office use for speed and security.
- 3
Added continuous network monitoring with proactive alerts to the team.
- 4
Documented the new layout and provided fast managed support for the storefront staff.
The outcome
Checkout is fast and reliable even at peak, the online store stays in sync, and the owner is alerted to issues before customers notice them.
Our busiest Saturdays used to be stressful. Now the registers and Wi-Fi just keep up, no matter how packed we are.
Services used
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